Bins: report missed, uncollected or lost bins, order extra bins and arrange bin collections when you move

Service information

Your bin collection service is changing

From 3 October, 2016, rubbish and recycling collections will alternate in Blackburn with Darwen.

People will still have a collection every week – one week rubbish will be collected from the burgundy bin, the next week recycling will be collected from the grey bin.

This will help the Council to save money and help us to protect frontline services, as well as having benefits for the environment. This change is designed to improve recycling rates and reduce the costs of refuse disposal as well as refuse collection.

This will help us to save money that we can use to protect frontline services and will also have benefits for the environment.

Provision will be made for larger households with four or more occupants, who are recycling, to be able to exchange their 140 litre burgundy bin for a 240 litre burgundy bin on request. Find out more or sign-up to a mybwd account for personalised information about your collection dates and more.

Bins: green,burgundy,grey and brown

Your bins: report & request

Tell us directly about your bins via the MyBwD Account: From missed & assisted collections, lost, abandoned & replacement bins, removals, bulky waste etc. to asking for a larger bin, you can do it all online.

 

Bin collections

You can use Blackburn with Darwen Council's online bin collection calendar "MyBins" to find out when your bin collections are.

Please make sure that you put your bins out before 0700 on your collection day

Help with bins for the elderly, disabled or infirm.

If you are elderly/disabled and/or infirm you can arrange for the collection crews to collect and return your bin to you.

The service is free but we ask that you complete a form at MyBwd Account. If there are no persons living at the address who are capable of putting out the bins, we will collect and return them from your property.

Bin colours and what they mean

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Burgundy bins : non-recycable rubbish

For all non-recyclable household rubbish.

This is collected fortnightly.

 

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Grey bins: for recyclable rubbish

For all recyclables. This is collected fortnightly.

Find out more about recyclable rubbish collections and grey bins.

Textiles and small electrical items recycling

From January 9th 2017 you can recycle textiles and small electrical items by leaving them in carrier bags at the side of your grey bin. Find out more.

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Brown bins: for garden waste

New garden waste brown bin collection scheme 2017.

You can dispose of all your garden waste from just £20 per bin if you sign up before 01.02.17. From this date the price will be £25 per bin. This service is optional

Find out more about garden waste collection and brown bins.

Missed and uncollected bins

If your bin has not been collected complete a form at MyBwd Account.

This will advise you if there is a reason your bin was not collected by our crews.

Lost, missing and replacement bins

Please note that replacing a burgundy bin incurs an administration charge of £20 per bin.

Bins often reappear because someone has mistakenly taken the wrong bin after collection. This is why we usually only send out a replacement bin if the original bin still hasn't turned up after your next scheduled collection . Our advice is to ask your neighbours if they may have taken your bin by mistake.

If any of your bins have been lost, stolen or damaged or you are a new occupier to a property where there are no bins on site please use this form.

You can request a new or replacement bin form by completing a form at MyBwd Account.

New build properties

If you move into a new build property you can contact us regarding your waste once you have set up your Council Tax payments. There is a one-off payment which covers the cost of both the refuse bin and the recycling bins. Sometimes the property developer will organise and pay for setting up the service, so it is worth asking them about this before you move in.

Please note that if you buy a bin from another supplier please contact us and we will check that it meets our requirements.

To make arrangements to have your waste collected by the council from a new build property please email us at cleansing@blackburn.gov.uk

Other household waste: furniture, rubble etc.

To arrange bulky item collection complete a form at MyBwd Account.

Recycling sites (tips and dumps)

There are a number of recycle sites throughout Blackburn with Darwen borough. Find your nearest site.

Bin do's and don'ts

Please do:

  • Put your bin at the edge of the property by 7:00am with the lid closed.
  • Take the bin back into your property as soon as possible after collection to prevent arson, theft and vandalism.
  • Put your house number/address on the bin and your back gate (if you have one).
  • Recycle as much of your rubbish as possible.
  • Wrap and seal food and nappies and put them in the bin.
  • Flatten boxes etc. to make the best use of the bin space
  • Animal excrement: bag all excrement before placing in the bin

Please do not:

  • Put your bin out before 6pm on the evening before collection.
  • Overfill the bin or put bricks, soil or DIY waste in the bin, this may result in your bin not being collected.
  • Leave additional rubbish on top of, or beside your bin: it will NOT be collected.
  • Park vehicles in positions which may stop the wagon getting into the street or back alley as it may mean your bin cannot be collected.
  • Leave any rubbish in the back street: this is illegal.

Contact details

Mail Environmental Services, Davyfield Road, Roman Rd., Industrial Estate, Blackburn. BB1 2LX
Phone Number(s) 01254 585921
Fax Number(s) 01254 585202
E-mail cleansing@blackburn.gov.uk
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