Bins: report missed, uncollected or lost bins, order extra bins and arrange bin collections when you move

Service information

Your bin collection service is changing

From 3 October, 2016, rubbish and recycling collections will alternate in Blackburn with Darwen.

People will still have a collection every week – one week rubbish will be collected from the burgundy bin, the next week recycling will be collected from the grey bin.

This will help the Council to save money and help us to protect frontline services, as well as having benefits for the environment. This change is designed to improve recycling rates and reduce the costs of refuse disposal as well as refuse collection.

This will help us to save money that we can use to protect frontline services and will also have benefits for the environment.

Provision will be made for larger households with four or more occupants, who are recycling, to be able to exchange their 140 litre burgundy bin for a 240 litre burgundy bin on request. Find out more or sign-up to a mybwd account for personalised information about your collection dates and more.

Bins: green,burgundy,grey and brown

Your bins: report & request

Tell us directly about your bins via the MyBwD Account: From missed & assisted collections, lost, abandoned & replacement bins, removals, bulky waste etc. to asking for a larger bin, you can do it all online.


Bin collections

You can use Blackburn with Darwen Council's online bin collection calendar "MyBins" to find out when your bin collections are.

Please make sure that you put your bins out before 0700 on your collection day

Help with bins for the elderly, disabled or infirm.

If you are elderly/disabled and/or infirm you can arrange for the collection crews to collect and return your bin to you.

The service is free but we ask that you complete a form at MyBwd Account. If there are no persons living at the address who are capable of putting out the bins, we will collect and return them from your property.

Bin colours and what they mean


Burgundy bins

For all non-recyclable household rubbish.

This is collected fortnightly.



Grey bins

For all recyclables. This is collected fortnightly.

We can only empty your grey bin if it contains loose recyclable items only so no bags please.  This means:

  • No plastic carrier bags inside your bin
  • No side waste in plastic bags

We need to reduce contamination including food, carrier bags, nappies, polysterene and black bin bags. The crews need to see what is in your bin so no more plastic carrier bags are allowed.

Grey bins dos and donts

If you collect your rubbish in a plastic bag in the kitchen, then continue to do so but instead of throwing it in the bin when it is full, simply empty it into the bin and start again.

We can no longer collect side waste in carrier bags so please squash items to make 50% more room in your bin. If you leave extra recyclable bags beside your bin on collection day, they wont be collected.

You can order an additional grey recycling bin free of charge

What you can put in your grey bin

Cans, glass, plastic, paper-based cartons, paper and cardboard, margarine/butter tubs, yoghurt pots, clear plastic food trays, takeaway trays, most plastic packaging.

Before you put anything in your grey bin

  • Rinse out all recyclable items; food leftovers cause hygiene problems and can mean otherwise good recyclables have to be landfilled.
  • Remove all lids and tops from bottles and jars and put them in your burgundy bins. We cannot recycle these.
  • Remove any labels from bottles and cans if possible and rinse them out


Some plastic yogurt pots and trays can be placed in grey recycling bins if have they have the correct recycling symbol on them.

On the base of the pot or tray there should be symbol (a number inside 3 arrows) that identifies the types of plastic the item is made of.

If the code is 1,2 or 5 you can place the item in the grey recycling bin.

1,2,5 - plastics that can be recycled

Any other number cannot be placed in the grey recycling bin.

3,4,6,7 - plastics that cannot be recycled



Brown bins

Some households are members of our green waste collection scheme and are provided with a brown bin which to put this in, to be collected on a fortnightly basis. Please check your collection dates on the MyBins wesbite.

You can put these items in your brown bin

Grass cuttings, hedge clippings, leaves, branches, weeds, dead plants, flowers

You can't put these items in your brown bin

Plastic bags (tip contents out of bags if in the "yes please" list"), plant pots, stones, rubble, soil, general rubbish, food

Missed and uncollected bins

If your bin has not been collected complete a form at MyBwd Account.

This will advise you if there is a reason your bin was not collected by our crews.

Lost, missing and replacement bins

Please note that replacing a burgundy bin incurs an administration charge of £20 per bin.

Bins often reappear because someone has mistakenly taken the wrong bin after collection. This is why we usually only send out a replacement bin if the original bin still hasn't turned up after your next scheduled collection . Our advice is to ask your neighbours if they may have taken your bin by mistake.

If any of your bins have been lost, stolen or damaged or you are a new occupier to a property where there are no bins on site please use this form.

You can request a new or replacement bin form by completing a form at MyBwd Account.

New build properties

If you move into a new build property you can contact us regarding your waste once you have set up your Council Tax payments. There is a one-off payment which covers the cost of both the refuse bin and the recycling bins. Sometimes the property developer will organise and pay for setting up the service, so it is worth asking them about this before you move in.

Please note that if you buy a bin from another supplier please contact us and we will check that it meets our requirements.

To make arrangements to have your waste collected by the council from a new build property please email us at

Other household waste: furniture, rubble etc.

To arrange bulky item collection complete a form at MyBwd Account.

Recycling sites (tips and dumps)

There are a number of recycle sites throughout Blackburn with Darwen borough. Find your nearest site.

Bin do's and don'ts

Please do:

  • Put your bin at the edge of the property by 7:00am with the lid closed.
  • Take the bin back into your property as soon as possible after collection to prevent arson, theft and vandalism.
  • Put your house number/address on the bin and your back gate (if you have one).
  • Recycle as much of your rubbish as possible.
  • Wrap and seal food and nappies and put them in the bin.
  • Flatten boxes etc. to make the best use of the bin space
  • Animal excrement: bag all excrement before placing in the bin

Please do not:

  • Put your bin out before 6pm on the evening before collection.
  • Overfill the bin or put bricks, soil or DIY waste in the bin, this may result in your bin not being collected.
  • Leave additional rubbish on top of, or beside your bin: it will NOT be collected.
  • Park vehicles in positions which may stop the wagon getting into the street or back alley as it may mean your bin cannot be collected.
  • Leave any rubbish in the back street: this is illegal.

Contact details

Mail Environmental Services, Davyfield Road, Roman Rd., Industrial Estate, Blackburn. BB1 2LX
Phone Number(s) 01254 585921
Fax Number(s) 01254 585202
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