Bulky item collection

Service information

How to dispose of old furniture and other large items.

You can arrange for us to remove old furniture and other large or cumbersome items from your premises. The minimum charge for this service is £10.

To request a bulky collection you can contact us and we will schedule your collection between 7:30am and 3:30pm Monday to Friday.

There will be a charge for bulky waste collection of £10 for 70 units worth of items being removed, which ranges between 1-5 items.

Items are based upon a points based system as at present please see the bulky items and associated unit allocations list for more details.

What items of bulky waste can be collected?

  • armchairs
  • bathroom suites (bath, sink, toilet)
  • BBQs
  • bed bases
  • bicycles
  • boiler
  • bookshelves
  • rubble (bags)
  • car parts (seats, wings etc.)
  • carpets
  • chest of drawers
  • cot & mattresses
  • Christmas trees
  • coffee tables
  • commercial freezers
  • computers
  • cookers (gas or electric)
  • desks
  • dining chairs
  • dinner trollies
  • disability scooters
  • dishwashers
  • display cabinets
  • dog kennels
  • domestic waste (bagged)
  • doors
  • dressing tables
  • DVD players
  • folding chairs
  • freezers
  • fridges
  • fridge freezers
  • garage doors
  • fence panels
  • garden furniture
  • gazebos
  • garden waste (bagged)
  • headboards
  • heaters (free standing)
  • hi-fi/radios
  • kitchen units
  • laminated flooring
  • mattresses
  • microwave
  • non domestic waste (up to 5 bags, this could inc. toys/wallpaper/clothes/shoes)
  • office chairs
  • paving slabs
  • pet cages
  • pianos
  • poofy
  • prams
  • radiators
  • rugs
  • settees
  • sheds
  • shower units
  • skirting boards
  • suitcases
  • sunbeds (domestic only)
  • tumble dryers
  • TVs
  • tyres & wheels
  • underlay
  • vacuum cleaner
  • video players
  • wardrobes
  • washing machines
  • Wendy houses
  • window frames

How can I make a payment for the bulky item collection?

Payment must be made before we come out to collect your bulky item. You can make a payment at the collecting halls at either Blackburn or Darwen Town Halls or over the phone using a debit or credit card.

Unfortunately, there are no exemptions to this payment. However, there are several alternatives to using the paid service:

  • You can use any of our household waste recycling centres in Blackburn or Darwen free of charge. They are open 7 days a week and if you are taking items in a van, we can issue you with a permit that will allow you access to the site.
  • You may want to contact your local charity shops if the items are in good condition, they may pick the items up for you free of charge, local charities collect good quality household items, bric a brac, clothes etc.: Churches Action 01254 680317 and East Lancashire Hospice 01254 680520 (They want different things so give them a call to find out).
  • Donate to friends of family, or sell on a car boot. Give away on free cycle or similar websites.

Please do not consider dumping the items elsewhere

If you do decide to fly tip any items, you may be prosecuted under Section 33 of the Environmental Protection Act (1990)

Residents or businesses found guilty of fly tipping can face fines of up to £50,000 and / or a 5 year prison sentence for each item of waste which is dumped.

For more information: Litter and fly tipping

Help with bulky items for the elderly and/or disabled

If you are elderly or disabled Council staff may be able to come into your property and remove these items for you.

However, we must advise that we are not liable for any damage caused during this removal.

Adding extra items to an arranged collection

If you add extra items to my collection you will not have to make another payment if you have not reached your 70 unit limit. We will amend the scheduled collection for you but this may change the scheduled collection date.

You must contact us to arrange this.

If you have exceeded the 70 unit limit, we are unable to add items on this collection for you but can re-book these at a later date.

Cancelling a collection

You can cancel or delay a collection as long as you contact us before 12:00pm the first working day before your collection.

Collection times and access

Unfortunately, we cannot give a specific collection time or knock on your door but we are able to give you a specific date of collection and require the items to be left in an accessible place on that date.

The collection crew may enter your garden, as long as it is easily accessible and safe to do so. If you do not make access available, e.g. a gate is locked, you will be left a card and asked to contact us to rearrange a collection for no extra charge. No more than one re-arranged collection will be made per bulky item order. If, after the second time of visiting, you do not resolve the problem or fail to allow access, no refund will be made.

Collections will only be made if items are booked, accessible, safe to move and clean. If they do not match this criteria, they will not be collected. If the customer cannot / will not resolve the problem, a full refund will be issued. This includes issues where dogs are left in the garden/yard.

If your items have not been collected due to roadworks/bad weather/inaccessible due to to a third party we will attempt to collect your items on two separate occasions in these exceptional circumstances. If we are still not able to collect your items, we will issue a full refund and ask you to re-book with us when the issue has been resolved.

Landlords

Landlords can have a bulky item collection for £10 for up to 70 units. This charge will increase if you need to exceed the unit limit.

 

Contact details

Mail Bdirect (Cleansing)
Phone Number(s) 01254 585921
Fax Number(s)  
E-mail cleansing@blackburn.gov.uk
Extra Information
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