Report neighbourhood problems

Blackburn with Darwen Council now uses the Fix my Street service as one way for you to report problems in your neighbourhood which are broken or dirty or damaged or dumped, and need fixing, cleaning or clearing.

The map above shows current problems in and around the borough that have been reported using Fix my Street. If you click on one of the blue map markers you'll see a summary of that problem in a pop-up bubble.

The Fix my Street website also has reports on problems that have already been fixed and shows statistics about problems that have/haven't been fixed within Blackburn with Darwen and from other UK local authoriries.

How do I report a problem?

All you need to do is to go to the Fix my Street website, enter the postcode where the problem is located and follow the instructions. We will be informed by Fix my Street of the problem and you should receive an email from us with a reference number at the email address you submitted on the Fix my Street website.

If you would prefer to report a problem directly to us without using Fix my Street you can do so by seeing the links below or calling the Council on (01254) 585585.

What problems can I report on Fix my Street?

You can report any of the following problems:

  • Abandoned vehicles
  • Dog fouling
  • Flyposting or graffiti
  • Flytipping or litter
  • Streetcleaning, (such as broken glass in a cycle lane)
  • Unlit lamposts
  • Potholes

What problems can't I report on Fix my Street?

  • Anti-social behaviour - please call Lancashire police on 0845 1 25 35 45 or see their contact information (takes you to external site)
  • Noise pollution or barking dogs. Please read this information.
  • Missing wheelie bins or recycling boxes or missed rubbish collections. Please call (01254) 585921
  • Proposals for speed bumps/ CCTV/ pedestrian crossings/ new road layouts/ etc. Please call the Council on (01254) 585585 
  • Complaining about your neighbours. Please read this information
  • Complaining about the council. Please call (01254) 585762 or email feedback@blackburn.gov.uk
  • Joy riding, drug taking, animal cruelty, or other criminal activity. Please call Lancashire police on 0845 1 25 35 45 or see their contact information (takes you to external site)