Bulky item collection

Service information

What do you want to do?

Please note that you must have a MyBwD account.

Disposing of old furniture and other large items

You can arrange for us to remove old furniture and other large or cumbersome items from your premises. The minimum charge for this service is  £7.50.
Request a bulky collection and we will schedule your collection between 07:00 and 16:00 Monday to Friday.

Charges per collection

  • Up to a total of 25  unit points  £7.50
  • £15 for 26 – 50 unit points
  • £30  for  51 - 100unit points
  • £45  for 101-150 unit points
  • £60  for 151-200 unit points

Any collection request which would cost above 200 unit points (£60 ) will be quoted for separately.

Bulky item list - units

Item Units
Armchair 10
Bath 60
BBQ 15
Bed Base OR Mattress (Single) 20
Bed Base OR Mattress (Double) 35
Bed Base OR Mattress (King Size) 50
Bedding Box 20
Bicycle 10
Blind x1 10
Boiler 100
Bookcase 10
Brush 5
Bucket 5
Builders rubble (up to 15kg per bag) 25
Bunk bed frame 40
Car parts (seats x4, wings etc) 50
Cardboard Boxes (flattened) max 20 15
Carpet or Underlay (must be cut into pieces) Per Room 40
Chest of drawers 10
Childs cot and mattress 25
Christmas tree - Artificial or Real 30
Coffee table 15
Computer / Laptop 5
Cooker (gas or electric) 25
Cupboard x1 30
Desk 10
Dining chair (per chair) 10
Dining table 10
Display Cabinet 35
Dog Bed 10
Dog kennel 30
Domestic waste (per black bag) 5
Doors interior/exterior (per door) 25
Dressing table 10
Exercise Machine 30
Fan 10
Fire 25
Fireplace 35
Floorboards / Laminate flooring / Skirting Boards (per 10 planks) 10
Fridge / Freezer / Fridge-Freezer - Small 15
Fridge / Freezer / Fridge Freezer - Large 50
Garden Bench 25
Garden Chairs (per chair) 10
Garden fencing panel (must be whole) per panel 10
Garden Shed (must be dismantled) 150
Garden Table 10
Garden waste (No Soil) per bag 5
Headboard 10
Kitchen unit (per unit/cupboard) 10
Lamp 10
Lino from 1 room (must be cut into pieces) 40
Loft insulation (per roll) 15
MDF Sheeting (max 3 x 6ft) 15
Microwave 10
Office Chair 10
Paint pots 10
Paving Slabs (up to 5) 100
Pet cage 10
Pram 10
Radiator (per radiator) 25
Rug 10
Settee (Corner Settee) 60
Settee / Sofa 30
Sideboard 30
Sink 40
Toilet 40
TV 15
TV stand 10
Tyres and wheels x 2 30
Vacuum cleaner 5
Video/DVD player 5
Wall wardrobe (large free standing, would cover one wall, or around a bed) 100
Wardrobe - single/double/triple 30
Washing machine / Dryer / Dishwasher 15
Window Frame 25
Worktop (max 10ft x 4ft) 35

Donate to local charities

Items that are still in good condition can also be donated to local charities. Examples are:

Paying for the bulky item collection

Payment must be made before we come out to collect your bulky item. Payments can be made online or over the telephone. Please note that we do not accept cash payments.

Unfortunately, there are no exemptions to this payment. However, there are several alternatives to using the paid service:

  • You can use any of our household waste recycling centres in Blackburn or Darwen free of charge. They are open 7 days a week and if you are taking items in a van, we can issue you with a permit that will allow you access to the site.
  • You may want to contact your local charity shops if the items are in good condition, they may pick the items up for you free of charge, local charities collect good quality household items, bric a brac, clothes etc.: Churches Action 01254 680317 and East Lancashire Hospice 01254 680520 (They want different things so give them a call to find out).
  • Donate to friends of family, or sell on a car boot. Give away on free cycle or similar websites.

Please do not consider dumping the items elsewhere

If you do decide to fly tip any items, you may be prosecuted under Section 33 of the Environmental Protection Act (1990)

Residents or businesses found guilty of fly tipping can face fines of up to £50,000 and / or a 5 year prison sentence for each item of waste which is dumped.

For more informationplease see litter and fly tipping.

Adding extra items to an arranged collection

You can amend your bulky collection at any time up to midnight the day prior to collection. Depending on the total unit amount and what this is increasing/decreasing to, you may have to make a further payment or you may be due a refund (or it may still be in the same payment bracket). Either way you must either contact us to arrange this or log into your MyBwD account and amend your collection.

Cancelling a collection

You can cancel your Bulky item collection any time up to midnight the day prior to collection via your MyBwD account. Alternatively you can cancel a collection as long as you contact us before 16:00 the first working day before collection

Collection times and access

Unfortunately, we cannot give a specific collection time or knock on your door but we are able to give you a specific date of collection and require the items to be left in an accessible place on that date. The accessible place must allow direct access to where the collection vehicle will be able to park. Collections are made between 0700 and 1600.

The collection crew may enter your garden, as long as it is easily accessible and safe to do so. If you do not make access available, e.g. a gate is locked, you will need to contact us to rearrange a collection for no extra charge. No more than one re-arranged collection will be made per bulky item order. If, after the second time of visiting, you do not resolve the problem or fail to allow access, no refund or collection will be made.

Collections will only be made if items are booked, accessible, clean and safe to move without having to carry heavy items up or down steps or lift the items over obstructions such as walls or hedges. If they do not match this criteria, they will not be collected. If the customer cannot / will not resolve the problem, a full refund will be issued. This includes issues where dogs are left in the garden/yard. No collections will be made where there is dog faeces, or similar, obstructing or around the items.

If your items have not been collected due to roadworks/bad weather/inaccessible due to to a third party we will attempt to collect your items on two separate occasions in these exceptional circumstances. If we are still not able to collect your items, we will issue a full refund and ask you to re-book with us when the issue has been resolved.

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Contact details

Mail Bdirect (Cleansing)
Phone Number(s) 01254 585921
Fax Number(s)  
E-mail cleansing@blackburn.gov.uk
Extra Information
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