National Highways and Transport (NHT) Network surveys

We are asking our residents for their views on the borough’s highways and transport services

These surveys give you the opportunity to rate services you use. The scores will help the council identify what is important to you and we can make improvements. There are seven different surveys including; accessibility, business users, highways maintenance, public transport, road safety, tackling congestion and walking & cycling.

The surveys are completely anonymous and only take a few minutes to complete. You don’t need to complete them all, just click on the ones which affect you.

Thank you for your time.


How do you feel about the provision of things like safe crossing points and dropped kerbs for pushchairs and wheelchairs in Blackburn with Darwen? How easy are buses to get on and off? These are the types of things you can tell us about in the accessibility survey.

Take the accessibility survey

Highways maintenance

Tell us what you think of the condition of Blackburn with Darwen roads, street lighting, cleanliness and much more.

Take the highways maintenance survey

Public transport

If you use any form of public transport and that includes taxis as well as buses and community transport, we want to hear what you think of the service. Are you kept well enough informed? Are they reliable?

Take the public transport survey

Road safety

Road safety is important to us so what you tell us in this survey will help to determine our priorities in the future. Are you satisfied with road safety in Blackburn with Darwen? Do we deal with defects and winter gritting quickly enough?

Take the road safety survey

Tackling congestion

We understand traffic levels and congestion in our larger towns can be an issue. Do we do enough to reduce traffic delays? Do we complete roadworks in good time?

Take the tackling congestion survey

Walking and cycling

Whether its walking to the bus stop or across the town, cycling to work our touring the region, now's your chance to tell us if our pavements and paths are up to scratch; if cycle lanes are suitable or signposts for pedestrians are adequate?

Take the walking and cycling survey

Questions and answers about the survey are available here.