Make a Housing Benefit claim Most people should make a claim for Universal Credit instead of Housing Benefit. Only certain groups of people are entitled to Housing Benefit, including people of state pension age. How we work out your Housing Benefit A guide to how we work out your Housing Benefit. Benefit claims Information about your claim, award notices, appeals and reviews, and backdated claims. Hostels housing benefit You may be entitled to claim Housing Benefit and Council Tax support if you are a resident of a designated hostel accommodation only.