Emergency benefit support

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Exceptional Hardship Award

Discretionary reductions to Council Tax can be made if you can show you need additional help with your Council Tax payment that is currently due.

To qualify for a discretionary exceptional hardship award:

  • you must be the person responsible for the council tax,
  • have an active council tax support claim and
  • we must be satisfied that you need additional financial help

Exceptional Hardship Award application

We will look at your application and decide:

  • if you should receive additional help towards your Council Tax
  • how much help you will receive
  • how long the help will be given

You will be asked to provide evidence in support of your application.