A contaminated bin is a grey, blue or brown bin which has the wrong waste in it. If your bin is contaminated, our crews will not empty it. This is because if contaminated waste goes into the recycling wagon, the entire wagon-load is contaminated and may have to go into landfill rather than be recycled. This costs us a lot of money.
Our crews will leave a note on your bin and leave you with some recycling sacks to tide you over until your next collection day.
You can either remove the contaminated waste yourself and it will be collected as normal on your next collection day or you can request a fresh start, where a refuse vehicle will empty your bin.
The cost of this service is £7.50 per bin.