The rateable value of your property is shown on the front of your bill and is fixed in most cases by an independent valuation officer of the Valuation Office agency. It draws up and maintains a full list of all rateable values, which are available on-line on their website.
All non-domestic hereditaments (any kind of property that can be inherited) are revalued every five years. The last revaluation occurred on the 1st April 2017 and the rateable value of a hereditament broadly represents its annual open market rental value as at 1st April 2015.
The valuation officer may alter the value if they believe that the circumstances of the property have changed. The ratepayer (and certain others who have an interest in the property) may also propose a change in value.
All enquiries regarding rateable value and/or valuation should be directed to the valuation office not to the council.
From the 1st April 2017, the VOA introduced a new business rates appeal process known as check, challenge & appeal. The VOA deals with checks and challenges, whilst the independent Valuation Tribunal for England handles the appeals. Find out more.
Payment during check, challenge & appeal
You must continue to pay the rates requested on your bill until your CCA has been settled.
If you pay your bill as it is due, and are successful in obtaining a reduction you will receive a refund of the amount you have overpaid as soon as the Council is notified of the reduction by the Valuation Officer.