Customer services

Join our Customer Panel Community to improve the council's services.

How to access your online BwD accounts.

This website contains information about and in many cases direct access to the public services that Blackburn with Darwen Council provides.

You can report problems to us whenever you like and wherever you are using MyBwd, our mobile app.

You can apply online for many of our services.

Blackburn with Darwen has two Town Halls; one in Blackburn town centre and one in Darwen town centre.

How to make a complaint, and how the complaints process works

How to give us your comments, suggestions and feedback about our services

Different ways that you can contact the Council.

Payments can be made for a number of Council services.

You can translate our website into many different languages using the list below.

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