MyBwD account

We have now completed our major project to move our customer portal from one platform to another.

If you have already created an account on the new platform, then you will need to login using your new registration details.

Please note, you may already have an account on the new platform if you have previously used our HWRC booking system, subscribed to the 2022 garden waste scheme or used other online forms.

Watch a tutorial on how to change your password.

Login to your MyBwD account

However, if you have not had the opportunity to use the new platform, you will need to register for a new account.

Watch a tutorial on how to create an account.

Register for a MyBwd account

Thank you for your patience with this. If you wish to provide feedback, please email

Council tax account

The Council Tax account allows you to manage your council tax bill online. To register, you need your account number and online key which can be found on your latest council tax bill.

Register for a Council tax account Login to your Council Tax account

Landlord account

The landlord account is available to social and private landlords and allows you to manage your tenants’ claims.

Register for a landlord account Login to your landlord account

Library account

The library account allows you to manage your membership online, including reserving and paying for library resources.

Register for a library account Login to your library account

Planning portal

The planning portal allows you to view, comment and manage your planning application.

Register for a Planning Portal account Login to your Planning Portal account