We have now completed our major project to move our customer portal from one platform to another.
If you have already created an account on the new platform, then you will need to login using your new registration details.
Please note, you may already have an account on the new platform if you have previously used our HWRC booking system, subscribed to the 2022 garden waste scheme or used other online forms.
Watch a tutorial on how to change your password.
However, if you have not had the opportunity to use the new platform, you will need to register for a new account.
Watch a tutorial on how to create an account.
Thank you for your patience with this. If you wish to provide feedback, please email firstname.lastname@example.org
Council tax account
The Council Tax account allows you to manage your council tax bill online. To register, you need your account number and online key which can be found on your latest council tax bill.
The landlord account is available to social and private landlords and allows you to manage your tenants’ claims.
The library account allows you to manage your membership online, including reserving and paying for library resources.
The planning portal allows you to view, comment and manage your planning application.