Personal information and data protection


  • Personal data is information relating to an identified or identifiable natural person (‘data subject’). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  • Sensitive personal data or special category personal data is data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning health or data concerning a natural person’s sex life or sexual orientation and genetic data or biometric data for the purpose of uniquely identifying a natural person.

You can request this information yourself or you may authorise someone else to get personal information for you, but they must provide clear evidence that they have been given permission by you.

Why we record your details

Your personal information is held by us and other organisations to help us work more efficiently together on your behalf.

The information we hold could help us see if we can offer you a service, to make sure you receive the best care, to help us plan and develop future services and to keep a record of what we have talked with you about regarding your concerns, care and needs.