Requesting treatment

If you wish to ask for a domestic or commercial treatment, you will need to request it using the online form.

You will be asked to provide the following information:

name, address and telephone number of the person responsible for the property where the treatment is required
address of property where the treatment is required (if different)
whether the property is domestic or commercial
- if the property is commercial, whether or not you have a commercial contract with the pest control service
type of pest
where the pest is located in the property and details of any evidence of pest e.g. mice in kitchen, evidence of nibbled food packets
how and when we can get inside the property to carry out the treatment or whether an appointment needs to be made beforehand

Requests for pest control must be made by the person either living in the property or paying for the treatment. This is for a number of reasons:

we need permission from the owner/occupier to access the property
for chargeable jobs, we need the agreement of the person responsible for the charge
where pesticides are used, we need to have the signature of the responsible person

Pest control