Requesting treatment

If you wish to ask for a domestic or commercial treatment, you will need to request it using the online form.

Request pest control treatment

You will be asked to provide the following information:

  • name, address and telephone number of the person responsible for the property where the treatment is required
  • address of property where the treatment is required (if different)
  • whether the property is domestic or commercial
    • if the property is commercial, whether or not you have a commercial contract with the pest control service
  • type of pest
  • where the pest is located in the property and details of any evidence of pest e.g. mice in kitchen, evidence of nibbled food packets
  • how and when we can get inside the property to carry out the treatment or whether an appointment needs to be made beforehand

Requests for pest control must be made by the person either living in the property or paying for the treatment. This is for a number of reasons:

  • we need permission from the owner/occupier to access the property
  • for chargeable jobs, we need the agreement of the person responsible for the charge
  • where pesticides are used, we need to have the signature of the responsible person