|Item or service||Cost||Loan period|
|All books||Free||3 week loan|
|Language courses||Free||3 week loan|
|Talking books||Free||3 week loan|
|DVDs||Free||3 week loan|
|Music scores, play sets and reading group sets||Up to 15 items - £15
16 – 40 items - £30
|Up to a 12 week loan|
|Reservations (including online)||Free - For items in stock, £3.50 - For items not in our stock - non refundable.|
|Reader printer copies||40p per A4 sheet, 65p per A3 sheet (or minimum £2 for items sent electronically or by post)|
|Photocopies||10p per sheet (or minimum £2 for items sent electronically or by post)|
|Black and white computer print-outs||10p per sheet (or minimum £2 for items sent electronically or by post)|
|Colour computer print-outs||40p per sheet (or minimum £2 for items sent electronically or by post)|
|Laminating||A3: £2 / A4: £1.25|
|Fax-sending||£1 per page for local/national calls, £2 per page for international calls|
|Fax-receiving||£1 (local/national/international) regardless of number of pages in the document|
|Community history searches||First half hour £12.50 Per hour thereafter £20|
|Replacement ticket||Adult £2.50 Child £1|
There is no charge for any item returned after the date specified but it is important that you return items on time or renew them if you need them for longer than the 3 week loan period. Items can be renewed up to a maximum of 8 times if not required by another borrower.
Lost and damaged items
The full replacement cost at the recommended retail price will be charged for all lost/damaged items.
Some borrowers do not have to pay reservation fees or charges but proof of entitlement must be shown. See whether you qualify below:
|Borrowers||Lost ticket||Reservation fee, for items not in our stock|
|Under 16 years||Exempt|
|Long term sick and disabled||Exempt||Exempt|
|Housebound reader service users||Exempt||Exempt|
|With learning disabilities, dyslexia, registered blind and partially sighted||Exempt||Exempt|
Example of documents required to change borrower's status
For borrowers long term sick
Official notification of their benefit award to prove their entitlement to incapacity benefit at the higher rate.
Borrowers who are disabled, registered blind or registered partially sighted, have dyslexia or learning disabilities
Registration document, disabled persons railcard, official letter from a hospital/doctor, social services department payment order book or official notification of award of any of the following benefits:
- Severe disablement allowance
- Income support disability premium
- Disability working allowance
- Disabled living allowance
- Industrial injuries disablement benefit
E mail notifications are free to receive. Please get in touch if you would like to set up this service. We will send you an e mail a few days before an item is due for return as well as the standard overdue and reservation notices.
You will only be exempt from paying for PC print outs if you are booked onto a library run learning course.