Our Vision

Our vision is to ensure www.blackburn.gov.uk will provide you with what you need, when you need it, quickly, simply and easily.

We are committed to providing visitors to our website with the best experience and are constantly developing our services and information through your feedback and involvement. We will work closely with the local community and users of our services to achieve our vision.

We know that almost everyone needs something from our website, but almost no one needs everything. We aim to ensure that our services should be easy to access, easy to understand and easy to use.

To ensure we achieve a community based website, we encourage all our visitors to use the feedback forms available on the website, including providing feedback on new webpages that have been created.