If you receive a penalty charge notice (PCN) you can appeal to the Council, who will review your challenge/representation and respond within 15 to 20 working days for Informal Challenges or 56 days for Parking and Bus Lane Formal Representations. Further information on the Patrol website.
You can appeal:
- by email
- in writing
- online via manage your penalty charge notices
Please give the following information within your appeal to help us to deal with it as quickly as possible:
- your full name
- your full postal address
- your post code
- penalty charge notice number
- vehicle registration number
- a detailed reason and supporting evidence (i.e. a valid parking ticket).
If you do not provide all of the above information your appeal may take longer to deal with.