Bus Service Improvement Plan
Blackburn with Darwen Borough Council and Lancashire County Council have worked in partnership, with local bus operators, to jointly develop a Bus Service Improvement Plan for their areas.
Bus service changes
Information and updates on changes to services due to COVID-19 can be found on the bus timetables page.
Your local bus services
All bus services within Blackburn with Darwen are operated by independent bus companies on a purely commercial basis. Some of these companies are locally based whilst others may operate from outside of the borough.
As commercial services, they receive no financial support from the authority and as such, the authority has no power over routes, fares or timetables.
If you have a query or complaint regarding a commercial service, please contact the relevant bus operator.
Supported bus services
Blackburn with Darwen has very few subsidised bus services.
Under the Transport Act (2000), bus companies are free to register a service, decide the route, timetable and fares. They can change or cancel any of these as they require providing they offer a minimum 56 days' notice to the office of the Traffic Commissioner. They do not need to consult with passengers or the local authority.
Local authorities only have control over services that they contract or subsidise.
If you have a complaint about one of these services, or are not sure which authority subsidises a particular route, please contact the relevant bus provider.
If you are unsure of who this may be, please contact us and we can point you in the right direction.