Garden waste brown bin collection scheme

Please note, the previous account used for garden waste subscription is no longer in use.

You may need to create an account on our new customer portal platform to subscribe for the garden waste collection scheme. You may already have an account if you have previously used our HWRC booking system or other online forms.

Watch a tutorial on how to create an account.

Watch a tutorial on how to change your password.

Subscription to this service is optional. Due to inflation, there is an increase in price.

The price covers:

• a large brown garden waste bin(s) delivered to you (if you don't already have one)
• collection every 2 weeks except during December, January and February
• a garden waste pack which will include a bin identification sticker for each bin and a collections calendar

Please see our terms and conditions before signing up for the service.

Subscribe to garden waste collections

There is a statutory 14 day cancellation period from the date of payment.

Please note, those who subscribe before 31st January 2022 will receive their garden waste pack prior to the service commencing. If you subscribe after this date, please allow 3-4 weeks for delivery time.

You can put these items in your brown bin

• grass cuttings
• hedge clippings
• leaves
• branches
• weeds
• dead plants
• flowers

You can't put these items in your brown bin

• plastic bags
• plant pots
• stones
• rubble
• soil
• household rubbish
• food