Help with bins for the elderly, disabled or infirm

If you are elderly, disabled and/or infirm, and there is no able-bodied person living at the address who is capable of putting out the bins, you can arrange for the collection crews to collect and return your bins from your property.

Apply for an assisted waste collection

The service is free.

If you would like to report an issue with an assisted collection, for example the bin was not returned to the property or sacks were not left by the crew, please report this to us.

Report an issue with an assisted waste collection

If you need to stop an assisted waste collection due to moving to another property or there is an able-bodied person who can help you, please report this to us.

Request to stop an assisted waste collection